Privacy policy

Introduction

The NTC (ABN 67 890 861 578) is an independent statutory body that contributes to the achievement of national transport policy objectives by developing regulatory and operational reform of Australia's road, rail and intermodal transport systems.

Where the collection or handling of personal information by the NTC is subject to the Privacy Act, the NTC must comply with the requirements of that Act. The Privacy Act regulates the manner in which personal information is handled throughout its life cycle, from collection to use, storage, accessibility and disposal.

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Special provisions apply to the collection of personal information which is sensitive such as health information and information about a person's race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.

Collection of personal information

What personal information does the NTC collect?

In the course of business, the NTC may collect personal information that is reasonably necessary for, or directly related to, our functions or activities. The NTC will only collect personal information by lawful and fair means and not in an unreasonably intrusive manner.

The NTC may collect personal information about:

• persons who contact the NTC in relation to its activities and services
• persons who participate in any public consultations, reform proposals, surveys or market research conducted by or on behalf of the NTC
• subscribers to publications of the NTC (such as newsletters, news releases and reports)
• third parties providing a service to the NTC
• employees, contractors and consultants of the NTC.

Our functions and activities and our range of services may change from time to time.

The types of personal information we may collect and hold may vary depending on the nature of our interaction with the individual and may include:

• identifying and contact information (for example, name, address, date of birth, email address and emergency contact details
• responses or submissions to any consultations, reform proposals, surveys or market research of the NTC
• bank account, tax file number and credit card details
• information relating to employment or engagement by the NTC including education and qualifications, superannuation details, insurance details and results of psychometric testing, reference checks, police checks and ergonomic assessments.

Through our website, we may also collect de-identified information about a user’s computer which may include IP address, type of browser, operating system, domain name and the details of any website which has referred the user to the NTC's website. We may also collect de-identified information about the user’s activities on our website (for example, tracking which areas of the website are visited and the content viewed).

Why does the NTC collect personal information?

The Privacy Act generally requires the NTC to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related (or directly related in the case of sensitive information) to the primary purpose.

In general, the NTC collects, holds, uses and discloses personal information for the following purposes:

• to consider, develop and deliver regulatory and operational reform in respect of Australia's road, rail and intermodal transport systems including conducting public consultations, surveys and research, reviewing and publishing submissions and forming final recommendations/positions for consideration by the Transport and Infrastructure Council
• if requested, to provide copies of our publications (such as newsletters, news releases and reports)
• to manage our relationship with stakeholders including members of the public, responding to queries or requests, and for follow up purposes
• to verify and update any personal information held by us
• to recruit and manage personnel (including employees, contractors and consultants)
• to review, develop and improve our functions and activities and business processes including our website
• to comply with legal or regulatory obligations
• for other purposes required or authorised by or under law, including purposes for which we have obtained express or implied consent.

If anyone provides the NTC with their email address, telephone and/or mobile phone number, they also consent to the NTC using that email address, telephone and/or mobile phone number for contact purposes (including by telephone call, SMS or email) for any of the above reasons.

How does the NTC collect personal information?

The NTC may collect personal information in a number of ways, including

• through our website, submissions made to the NTC, forms and correspondence (written and verbal) received
• from third parties such as persons or organisations engaged by the NTC to assist the NTC in carrying out its business processes such as ergonomic assessment providers, market researchers and recruitment organisations.

How does the NTC store personal information?

The NTC will store personal information securely in its systems providing restricted access to staff for work purposes only. The personal information is maintained and disposed in accordance with the NTC’s information management policy.

Disclosure (sharing)

To whom may the NTC disclose personal information?

To carry out the above purposes, the NTC may disclose personal information:

• to the public through publishing submissions on our website (unless requested not to publish online or to only publish online on an anonymous basis)
• to the Transport and Infrastructure Council when forming final recommendations/positions on a public consultation matter (although the NTC typically prepares such recommendations and submissions in a de-identified form)
• to persons or organisations engaged by the NTC to assist the NTC in carrying out its business processes such as online survey platform providers, enews providers, recruitment organisations, website developers, IT support providers, compliance program providers, record management system providers, insurers and professional advisors
• for other purposes required or authorised by or under law or to comply with legal or regulatory obligations.

Does the NTC transfer personal information overseas?

The NTC may disclose personal information to service providers located overseas including online survey platform providers located overseas.

If the NTC transfers personal information to another party outside Australia, we will take such steps as are reasonable in the circumstances to ensure that the overseas recipient will not breach the privacy principles set out in the Privacy Act in relation to the information.

The NTC also utilises Google Analytics in the USA to provide us with information, reports and analysis about the usage and browsing patterns of users of our website. All information provided is de-identified.

Marketing

The NTC may use personal information for contact purposes (including by telephone call, SMS or email) in relation to publications, surveys, notifications about public consultations or other such initiatives.

Opting-out of receiving such marketing information from the NTC can be done at any time by contacting us using the contact details which appear immediately below under the heading "How can you access or correct your personal information and contact the NTC?" or clicking the unsubscribe link found at the bottom of any electronic newsletter, news alert or promotional email that may be received from us.

Rights and choices

How can personal information be accessed and/or corrected?

Contact the NTC’s Privacy Officer – see contact details section - to seek access to or request that we correct personal information held by the NTC.

The NTC will generally provide access to personal information if practicable, and will take reasonable steps to amend any inaccurate or out-of-date personal information. In some circumstances and in accordance with the Privacy Act, the NTC may not permit access, or may refuse to correct personal information, in which case reasons will be provided for this decision.

The access and correction requirements in the Privacy Act operate alongside and do not replace other informal or legal procedures by which access to, or correction of, personal information can be made including the Freedom of Information Act 1982 (Cth).

What happens if personal information is lost or subjected to unauthorised access, modification, disclosure or other misuse?

Following a risk assessment, the NTC will invoke its notifiable data breach plan and will notify affected individuals where the breach has been assessed as likely to cause a real risk of serious harm to the individual.

Notification will include:

• The description of the incident
• Type of personal information involved
• The NTC’s response to the breach
• What assistance is available to those affected
• How to lodge a complaint to the NTC or the Office of the Australian Information Commissioner (OAIC)

How to make a complaint

Any concerns or complaints about the manner in which personal information has been collected or handled by the NTC, should be advised to the NTC in writing to the NTC’s Privacy Officer – see contact details section. Concerns or complaints will be considered or investigated and will be responded to within 30 days from the day of request.

Any complaint not resolved to the complainant’s satisfaction can be referred to the Office of the Australian Information Commissioner who may investigate the complaint further.

Contact details

NTC Privacy Officer

NTC Chief Corporate Officer

Email: enquiries@ntc.gov.au

Tel: 9236 5000

Level 3/600 Bourke Street

Melbourne Vic 3000

Further information

Further information about the application of the Privacy Act can be found at the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to our Privacy Policy

This Privacy Policy is effective from January 2018.

Harvest Digital Planning Privacy Policy

This Privacy Policy describes how Harvest Digital Planning Pty Ltd (12 148 958 927) (Harvest) collects and uses your personal information collected through its platform called The HiVE.

Harvest respects the rights and privacy of all individuals and is committed to complying with the Privacy Act 1988 and the Australian Privacy Principles and protecting the personal information Harvest holds.

Why does Harvest collect personal information? How does Harvest use it?

Harvest generally collects your personal information as part of providing its online community engagement services, informing you about these services, complying with its contractual and other legal obligations, responding to your enquiries and administering its community engagement technology.

Harvest needs your personal information to carry out these aims. Harvest may use your personal information for those purposes, any other purpose listed on a collection statement at the point of collection or in any other way made clear at the time of collecting the personal information.

How does Harvest collect personal information?

Harvest may collect your information via its websites.

What personal information does Harvest collect?

Harvest collects the types of personal information required to assist with providing Harvest’s services.

We may collect information from you when you sign-up for the platformsite, leave feedback or otherwise input data. Required information may include personal information such as your name, phone number, email and suburb.

By providing an email address you help us protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the outcomes of the consultation process. For example, we check the database to ensure each user has a single email account on the site. We also frequently review the site for trolls and spammers.

How does Harvest use your personal information? To whom will it be disclosed?

Harvest may use your personal information for the primary purpose for which it was collected, i.e. the purpose specified in a privacy collection statement or the purpose that could be reasonably expected at the time the information was collected. Harvest may also use your personal information for a secondary related purpose.

By submitting your personal information, you consent to Harvest using it to:

(a) complete an activity that you have chosen to undertake;

(b) administer Harvest’s relationship with you;

(c) monitor online activity on the Harvest website(s) and/or application(s);

(d) improve and add to Harvest’s services (including online); or

(e) where required or authorised by law.

Harvest may disclose personal information to other entities with whom it contracts.

Can you remain anonymous or withhold personal information?

Yes. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

Will you receive direct marketing?

If you provide us with your personal information you will not receive direct marketing communications from Harvest unless otherwise stated.

Will your information be disclosed overseas?

Harvest will not disclose your personal information to any person or entity outside Australia.

How can you access and correct your personal information?

You generally have the right to access your personal information free of charge, subject to some limitations contained in the Privacy Act 1988.

The APPs set out some circumstances in which Harvest is not required to provide you with such access. If you ask for your personal information and any of these circumstances exist, you may be given access to the personal information in a way that is permitted under the Privacy Act 1988.

To protect personal information held by Harvest, you may need to confirm your identity before access to your personal information is granted. It may take a little time to process your application for access and retrieve information from storage (if applicable).

Harvest encourages you to provide updates so that Harvest has accurate, current and complete information. You may correct any errors or request that Harvest deletes all or some of your personal information. You may also opt out of any further contact from us.

Does Harvest use “cookies”?

Yes. When you use Harvest’s website(s), Harvest or its IT service providers may obtain information using technologies such as cookies, tags, web beacons, and navigational data collection (log files, server logs, and clickstream data). For example, Harvest or its IT service providers may collect information like the date, time and duration of visits and which webpages are accessed.

This information is generally not linked to your identity, except where it is accessed via links in Harvest e-message or where you have identified yourself.

How can you complain about privacy breaches?

If you have a complaint in relation to the collection, use or and disclosure of your personal information, please contact the Harvest Privacy Officer via the details provided below. The Harvest Privacy Officer will review all complaints received and respond to each complainant upon due consideration (which may require further information to be provided).

If a privacy breach occurs, Harvest will notify you where possible of the breach and seek your direction about how you would like to respond to the incident.

Will this Privacy Policy change?

Harvest may amend this Privacy Policy from time to time. Amendments will be effective immediately upon notification on this website.

Who can you contact about your personal information?

To contact Harvest about your personal information, concerns or complaints, email the Privacy Officer at info@Harvestdp.com.

Terms of Use

The following Terms and Conditions govern the use of Heavy Vehicle National Law Review (“the site”). The platform is owned and operated by us, Harvest Digital Planning Pty Ltd (Harvest), on behalf of the National Transport Commission.

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to Harvest. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What does Harvest require from their users?

You must understand and agree that, without limitation:

all information, data, images and other materials are the sole responsibility of the person from whom the content originated;

you are prohibited from advertising or offering to sell or buy any goods and services

you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or

you cannot collect or store personal data about other users of the site

you cannot impersonate any person or entity, including without limitation to a Harvest representative

you cannot interrupt or interfere with the site or servers or networks connected to the site

you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to info@harvestdigitalplanning.com.

Governing Law

These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.

Indemnification

Harvest, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content does Harvest own?

Your Say website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Harvest and its suppliers and licensors. Harvest owns and retain all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at info@harvestdp.com